How Do I Contact Core Sport?

Call our Toronto desk at +1 437-555-0126 or email [email protected] for anything related to our sportsbook reviews, odds comparisons, or site navigation. Our office sits at 200 Bay St, Toronto, ON M5J 2T6, Canada, and the team there handles reader questions, editorial corrections, and partnership requests through three separate channels described below.

We answer most messages within one business day. Phone lines run weekdays during standard Eastern business hours; email gets picked up a little later on weekends, but rarely takes more than 48 hours to receive a reply. If your question concerns a specific operator listed in our directory — a payout delay, an unclear rollover term, a stale odds figure — include the page URL and the operator name in your message. That single detail cuts our research time in half and gets you a useful answer faster.

Core Sport is a media and comparison outlet, not a sportsbook. We don't hold player funds, process bets, or manage betting accounts, so questions about an active wager, a pending withdrawal, or a locked account belong with the operator you registered with, not with us. What we can help with: clarifying how a bonus offer works, flagging an inaccurate figure on one of our pages, pointing you toward licensing documentation, or connecting you with responsible-gambling resources.

Office, Phone, and Response Times

Our Toronto Office

Address: 200 Bay St, Toronto, ON M5J 2T6, Canada

Phone: +1 437-555-0126

The Bay Street office houses our editorial and compliance-review staff. We don't run a public walk-in desk, so phone and email remain the fastest way to reach a real person rather than showing up unannounced. Courier deliveries and formal correspondence are accepted at this address during standard weekday hours.

What to Expect After You Write In

  • Phone: answered live weekdays, 9:00 AM to 6:00 PM Eastern.
  • General email: typical reply inside 24 to 48 business hours.
  • Editorial corrections: reviewed against source data within two business days.
  • Partnership inquiries: acknowledged within three business days, follow-up scheduled from there.

Weekend messages queue until Monday morning. Urgent factual errors — a wrong phone number, an outdated licence reference — get bumped ahead of the queue once flagged by phone.

Find Us on the Map

Our office sits in the financial district, a short walk from Union Station and several major Toronto transit lines.

Which Email Should I Use for My Question?

Three inboxes cover three different jobs, and picking the right one saves everyone time. General reader questions, navigation issues, or basic wagering concepts go to [email protected]. That inbox is staffed Monday through Friday and handles the bulk of daily traffic.

Spotted something wrong on a page — an old rollover figure, a licence number that changed, a payment method an operator dropped? Send the exact URL and the correction to [email protected]. Our fact-checking desk cross-references the claim against a primary source before publishing the fix, usually within two business days.

Operators and affiliate partners looking to discuss a listing, a data-sharing arrangement, or a review slot should write to [email protected] instead. Keeping commercial conversations in a separate inbox from editorial ones is a deliberate choice: it stops business relationships from ever touching how we score or rank a sportsbook. Reach out to the general inbox first if you're not sure which of the three fits your message — the team routes it internally without any delay.

What Should I Include in My Message?

A specific message gets a specific answer, usually on the first reply. Name the operator or page you're asking about by its exact title rather than "the crypto site" or "your app page" — our directory covers dozens of platforms and pages, and vague references cost an extra round trip. Paste the URL when you can; it's the fastest way to point us at the exact paragraph in question.

For a correction request, quote the sentence you believe is wrong and explain why, ideally with a source. We'd rather verify a claim ourselves than take a report at face value, so a link to the operator's current terms page moves things along quickly. For a general question about wagering concepts — how a parlay settles, what "minimum odds" means on a bonus — a plain-language question works fine; we'll answer directly rather than pointing you back to a wall of text.

  • Operator or page name, quoted exactly
  • URL of the page in question, where relevant
  • What you expected to see versus what you actually found
  • Any supporting link or screenshot, if the issue involves numbers or terms

Messages missing these details still get answered, just more slowly, since our team has to ask follow-up questions before doing anything useful with the report.

Can I Get Help With an Active Betting Account Here?

No — Core Sport doesn't operate a sportsbook, so we can't access, adjust, or refund anything tied to your betting account. Deposit issues, withdrawal delays, verification holds, and voided bets all need to go through the customer support channel of the specific operator you registered with. Every review we publish lists that operator's own support contact, usually in the payout or security section of the page.

Where we do help: understanding a term before you deposit, checking whether a licence is legitimate, comparing rollover requirements across two offers, or figuring out which regulator to escalate a dispute to if an operator stops responding. If you're dealing with a licensed Ontario platform, the Alcohol and Gaming Commission of Ontario and iGaming Ontario both maintain public complaint channels outside our site. For wagering habits that feel out of control, our responsible gambling page lists Canadian support lines that operate independently of any operator or media outlet, including ours.